Retail & general merchandise
Physical goods retailers, multi-category stores, and marketplace sellers of standard consumer products.
Riyadh · Kingdom of Saudi Arabia
A digital commerce platform for Saudi merchants. We approve defined business categories, onboard verified sellers, and run bilingual storefront and operations tools.
About the platform
Nibras Soft operates a merchant digital commerce platform for organisations that sell goods and services online or through hybrid retail. Merchants are accepted only within our published category policy.
Every applicant completes KYC / business verification, category review, and risk screening before go-live. We do not onboard unrestricted or high-risk activity outside the lists below.
Merchant policy
We approve merchants whose primary activity falls in one of these categories. Anything outside them is declined or referred for exception review.
Physical goods retailers, multi-category stores, and marketplace sellers of standard consumer products.
Clothing, footwear, bags, jewellery (non-investment grade), and lifestyle accessories.
Phones, computers, accessories, home electronics, and authorised brand resellers.
Restaurants, cafés, cloud kitchens, packaged food, and grocery delivery merchants with valid licences.
Cosmetics, skincare, salons and personal-care products compliant with Saudi product rules.
Furniture, décor, home appliances, and household lifestyle goods.
Course providers, tutoring, e-learning platforms, and professional training businesses.
Hotels, travel agencies, tourism experiences, and licensed hospitality operators.
Licensed clinics, pharmacies, wellness centres, and health-product merchants with required permits.
Consulting, design, IT services, maintenance, and B2B service providers selling online packages.
Auto parts retailers, workshop bookings, and vehicle care services (no dealer lending).
Courier, fulfilment, and last-mile delivery businesses serving platform merchants.
Platform
Once a merchant category is approved, sellers operate on bilingual commerce and operations tooling.
Business registration checks, identity verification, category classification, and approval decisioning.
Arabic / English storefronts, product catalogue, inventory sync, and order capture.
Order lifecycle, refunds handling, and settlement reporting for approved merchants.
Ongoing monitoring so merchants stay within the approved category and policy rules.
Staff tools for catalogue, fulfilment status, customer service notes, and performance.
Documentation and controls for payment and logistics partners reviewing our merchant base.
Approval process
Category fit is decided before technical go-live. Merchants outside approved categories do not proceed.
Merchant submits business profile and target category.
KYC, CR, licences and ownership checks.
Map activity to an approved category (or reject).
Risk sign-off and merchant account activation.
Ongoing category and policy monitoring.
Merchant examples
Illustrative merchant verticals currently active on the platform.
Approved · Fashion & retail
Category-cleared fashion retailers operating bilingual catalogues and checkout.
Approved · Education
Licensed education merchants selling courses and scheduled programmes.
Approved · Professional services
Consulting and digital service sellers with packaged offerings online.
Approved · Logistics
Courier and fulfilment merchants supporting retail sellers on the platform.
Merchants
“Category review was explicit. We knew fashion retail was in scope, completed KYC, and went live without ambiguity.”
Khalid Al-HarbiOperations lead, apparel merchant
“They declined a side activity that sat outside policy. That discipline makes partner reviews easier.”
Sara Al-QahtaniFounder, education merchant
“Approval steps are documented: apply, verify, classify, approve, monitor. Our compliance team can follow it.”
Omar Al-MutairiCompliance, multi-store retail
Contact
Tell us your business category. We confirm whether it is approved and share onboarding requirements.