Nibras Soft
01Scope
This policy applies to every business that applies to sell on the Nibras Soft platform, operated by FSIR Trading in the Kingdom of Saudi Arabia. A merchant is approved only when its primary business activity falls within one of the categories below and the required documents are verified.
02Approved categories
We currently approve the following 12 category groups. Each merchant is assigned exactly one primary category at onboarding.
Retail & general merchandise
Physical goods retailers, multi-category stores, and marketplace sellers of standard consumer products.
DocumentsCommercial Registration listing e-commerce or retail activity; VAT certificate where registered.
Fashion, apparel & accessories
Clothing, footwear, bags, jewellery (non-investment grade), and lifestyle accessories.
DocumentsCommercial Registration; gold and precious-metal items must carry the Saudi hallmark.
Electronics & consumer tech
Phones, computers, accessories, home electronics, and authorised brand resellers.
DocumentsCommercial Registration; authorised-reseller letter for branded devices; CST type approval for telecom equipment.
Food, beverage & grocery
Restaurants, cafés, cloud kitchens, packaged food, and grocery delivery merchants.
DocumentsMunicipal (Balady) licence; SFDA registration for packaged and imported food.
Beauty, cosmetics & personal care
Cosmetics, skincare, salons, and personal-care products.
DocumentsCommercial Registration; SFDA product notification for cosmetics; municipal licence for salons.
Home, furniture & lifestyle
Furniture, décor, home appliances, and household lifestyle goods.
DocumentsCommercial Registration; SASO conformity (Saber) for electrical appliances.
Education & training
Course providers, tutoring, e-learning platforms, and professional training businesses.
DocumentsTVTC or Ministry of Education licence where the programme is regulated.
Travel, hospitality & tourism
Hotels, travel agencies, tourism experiences, and hospitality operators.
DocumentsMinistry of Tourism licence for the relevant activity.
Health & wellness (licensed)
Licensed clinics, pharmacies, wellness centres, and health-product merchants.
DocumentsMOH facility licence or SFDA licence; prescription medicines only through licensed pharmacies.
Professional & business services
Consulting, design, IT services, maintenance, and B2B service providers selling online packages.
DocumentsCommercial Registration; professional licence where the profession is regulated.
Automotive parts & services
Auto parts retailers, workshop bookings, and vehicle care services.
DocumentsCommercial Registration; municipal licence for workshops. Vehicle financing is not accepted.
Logistics & delivery merchants
Courier, fulfilment, and last-mile delivery businesses serving platform merchants.
DocumentsTransport General Authority or CST postal licence as applicable.
03Requirements for every merchant
- Valid Saudi Commercial Registration (CR) or Freelance Document, with the activity matching the declared category.
- National address registered with Saudi Post.
- ID of the owner and authorised signatory; beneficial-ownership declaration.
- Saudi bank account (IBAN) held in the name of the registered entity.
- VAT registration certificate where the merchant is VAT-registered.
- A live storefront or product list with clear pricing, contact details and a published refund policy.
04How we decide
Applications pass through five steps: apply, verify, classify, approve and monitor. Category fit is decided before technical go-live. Typical review time is 48 hours once complete documents are received.
05Ongoing monitoring
Approved merchants are monitored for changes in product range, complaints, refund ratios and dispute rates. A merchant that moves outside its approved category must request re-classification; unapproved activity leads to suspension under our Restricted activities policy.